Terms and Conditions for Tom Reed Enterprises
Introduction
Welcome to Tom Reed Enterprises. These Terms and Conditions govern your use of our services, including automotive and truck repair, maintenance, and diagnostic services. By engaging with our services, you agree to comply with and be bound by these terms. Please review them carefully before scheduling service or authorizing any work.
Services Provided
Tom Reed Enterprises offers comprehensive automotive and truck repair services, including but not limited to:
- General mechanical repairs for commercial and personal vehicles.
- Scheduled maintenance, including oil changes, fluid checks, and filter replacements.
- Advanced engine diagnostics and repair.
- Brake system inspection, repair, and replacement.
- Suspension and steering system services.
- Vehicle inspections for safety and performance.
- Fleet maintenance programs.
All services are performed by experienced and certified technicians committed to ensuring reliable performance and safety.
Authorization for Work
Prior to commencing any repair or maintenance work, a written or verbal authorization from the vehicle owner or an authorized representative will be obtained. This authorization will include an estimate of the costs for parts and labor. Any significant deviation from the estimated cost will require further authorization.
Payment Terms
Payment for all services and parts is due upon completion of the work and before the vehicle is released. We accept various forms of payment, which will be communicated at the time of service. Failure to make timely payment may result in additional charges or a lien on the vehicle.
Warranty on Services and Parts
Tom Reed Enterprises provides a warranty on parts and labor for a specified period or mileage, as detailed on your invoice. This warranty covers defects in materials or workmanship under normal operating conditions. The warranty does not cover damage resulting from abuse, neglect, accidents, or modifications not performed by our technicians. Specific warranty details will be provided at the time of service.
Vehicle Drop-off and Pick-up
Customers are responsible for arranging the drop-off and pick-up of their vehicles during our standard business hours. Vehicles left at our premises outside of business hours are at the owner's risk. We are not responsible for personal items left in the vehicle.
Customer Responsibilities
As a customer, you agree to accurately describe any issues with your vehicle and provide available service history. It is your responsibility to inform us of any specific requests or concerns before work commences.
Limitation of Liability
Tom Reed Enterprises will exercise reasonable care in the performance of all services. However, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the services; (b) any conduct or content of any third party on the services; (c) any content obtained from the services; and (d) unauthorized access, use or alteration of your transmissions or content.
Changes to Terms and Conditions
Tom Reed Enterprises reserves the right to modify or replace these Terms and Conditions at any time. We will provide notice of any significant changes by posting the new terms on our premises or website. Your continued use of our services after any such changes constitutes your acceptance of the new Terms and Conditions.
Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Tom Reed Enterprises
8200 Surf Drive, Panama City Beach, FL 32408
Phone: +1 850-575-8888